Returns

 

You have a window of 14 days from the date of delivery to return the product(s) for a full refund, which includes the shipping price. When you request to return a product, we will email you shipping instructions.

We ask you to please, to the best of your ability, ship the products back in their original packaging, in good conditions.

The refund will be made in full, even if the product is damaged or empty.

Allow up to 14 business days to see the refund transaction on your bank statement. The time required to carry a bank transaction is out of our control, sp we ask you to please be patient.

If you choose to pay by check or money order you may cancel your Order before making the payment or in case the payment is not received by us in 30 days, Beauty With Eva will cancel your order.

You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered, we will not be able to approve the cancelation request.

 

 

 

Why Beauty?

Me! My name is Eva Didalson and I have been a hairdresser for 10 years working both in salons and giving training for other professionals. This website is for me a way to share my knowledge with you through my curated lists and blogs.

Site-Wide Useful Information

Buying

Orders are considered confirmed once the confirmation email is sent. Please make sure the payment has been processed for us to start preparing your order.

Shipping

Products are shipped between 1 and 3 working days after order confirmation, depending on the number of products in your order and the destination country.

All products are shipped from Portugal.

For countries within the EU, the shipping time is between 3 and 7 working days. For countries outside Europe, shipment may take up to 15 days.

Regardless of the shipping method used and the country of destination, you will receive an email with shipment details such as number of parcels, as well as a tracking number to follow your order. For any inquiries regarding shipping, please reply to the shipping email, or use the chat feature, mentioning your order number.

Returns

You have a window of 14 days from the date of delivery to return the product(s) for a full refund, which includes the shipping price. When you request to return a product, we will email you shipping instructions. We will cover the shipping expenses to return the product.

We ask you to please ship the products back in their original packaging, in good conditions.

The refund will be made in full even if the product is damaged or empty.

Allow up to 14 business days to see the refund transaction on your bank statement. The time required to carry a bank transaction is out of our control, thus we ask you to please be patient.

Get in Touch