Shipping

Products are shipped between 1 and 3 working days after order confirmation, depending on the number of products in your order and the destination country.

All products are shipped from Portugal.

For countries within the EU, the shipping time is between 3 and 7 working days. For countries outside Europe, shipment may take up to 15 days.

Regardless of the shipping method used and the country of destination, you will receive an email with shipment details such as number of parcels, as well as a tracking number to follow your order. For any inquiries regarding shipping, please reply to the shipping email, or use the chat feature, mentioning your order number.

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order.

You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

Why Beauty?

Me! My name is Eva Didalson and I have been a hairdresser for 10 years working both in salons and giving training for other professionals. This website is for me a way to share my knowledge with you through my curated lists and blogs.

Site-Wide Useful Information

Buying

Orders are considered confirmed once the confirmation email is sent. Please make sure the payment has been processed for us to start preparing your order.

Shipping

Products are shipped between 1 and 3 working days after order confirmation, depending on the number of products in your order and the destination country.

All products are shipped from Portugal.

For countries within the EU, the shipping time is between 3 and 7 working days. For countries outside Europe, shipment may take up to 15 days.

Regardless of the shipping method used and the country of destination, you will receive an email with shipment details such as number of parcels, as well as a tracking number to follow your order. For any inquiries regarding shipping, please reply to the shipping email, or use the chat feature, mentioning your order number.

Returns

You have a window of 14 days from the date of delivery to return the product(s) for a full refund, which includes the shipping price. When you request to return a product, we will email you shipping instructions. We will cover the shipping expenses to return the product.

We ask you to please ship the products back in their original packaging, in good conditions.

The refund will be made in full even if the product is damaged or empty.

Allow up to 14 business days to see the refund transaction on your bank statement. The time required to carry a bank transaction is out of our control, thus we ask you to please be patient.

Get in Touch